Most Popular
Account Recovery
Hacked, disabled, or locked out of Instagram, Facebook, TikTok, X/Twitter, and Google/YouTube.
Elite social account recovery desk
Social Safe is here to save your social world.
Social Safe blends human escalation experts with cinematic, white-glove support. We orchestrate the full journey—from platform appeals to hardened logins—so creators and brands get back online faster.
0Average response during business hours
0Recoveries completed
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Live Case Room
Online
Meta Business Suite
Device sweep scheduled
98%of recoveries completed within quoted timeline
Multi-platform monitoring dashboard with breach alerts every 15 minutes.
Certified escalations
Workflows vetted with Meta, Google, TikTok, and X support teams.
Rapid triage
Average response in under 30 minutes with live status tracking.
Security hardening
Post-recovery 2FA, device sweeps, and team briefings built-in.
Everything you need for account recovery & resilience
We work with verified documentation, first-party escalation channels, and post-recovery protocols tailored to your platform.
Fast Escalation
Impersonation Takedowns
We prepare evidence packs and escalate with official platform channels to remove fake profiles fast.
Security First
Post-Recovery Hardening
2FA setup, session cleanup, device hygiene, and team briefings so you stay secure after access is restored.
For Content Creators
Creator Account Protection & Growth
We monitor creator pages, protect brand reputation, and resolve content or monetization issues fast.
- Audience analytics
- Copyright takedown help
- Community safety
For Companies & Agencies
Business Social Media Management
We handle and secure all company social accounts. Continuous monitoring, issue fixing, and recovery support.
- Page admin management
- Phishing prevention
- Multi-platform monitoring dashboard
Platform-safe methods only
Compliance without compromise
We never ask for or store your password. Every case is run with documented evidence, encrypted storage, and tamper-proof logs so platforms can validate ownership fast.
Official Processes
Appeals, admin reinstatements, and takedowns submitted via verified workflows.
Dedicated Analysts
Human experts guide you from intake to success with proactive updates.
Actionable Hardening
Post-recovery security plans keep your access locked down for the long run.
A calm, cinematic journey back into your account
From first contact to final hardening, we choreograph every step so you always know what comes next.
- 1
Submit Your Case
Share what happened, provide proof of ownership, and tell us how urgent the situation is.
- 2
We Work the Platforms
Our analysts prepare appeals, evidence, and follow-ups using official recovery workflows.
- 3
Access Restored
We confirm reinstatement, help you log back in safely, and harden the account against future risks.
Vision, Mission & Founder
Built in Malaysia for a safer social future
Our purpose is clear: protect Malaysians online with ethical recovery, relentless advocacy, and security support in the languages we live in.
Vision
Make Malaysia the first country in Southeast Asia with a dedicated, trusted service for social media account recovery and digital safety.
Mission
- Recover hacked and disabled accounts quickly and ethically.
- Remove harmful impersonations and fake profiles.
- Secure digital identities with 2FA and post-recovery hardening.
- Offer affordable, bilingual, and private support for everyone.
About the Founder
Md. Shariar Shanaz Shuvon (aka shuvonsec) is a cybersecurity researcher, ethical hacker, and bug bounty hunter recognized for reporting vulnerabilities to NASA, Meta, Google, Amazon, and Sony. He has been acknowledged by NASA, featured in The Daily Star, University of Cyberjaya, and Qatar News. His motto is: “I don’t learn to hack, I hack to learn.” He founded SocialSafe.my to give Malaysians a reliable way to recover hacked accounts and take control of their online safety without relying on slow, foreign support systems.
Customers say it better
Rated 5.0 by creators & businesses
Real stories from people who trusted Social Safe with their digital lifelines.
Rated 5 out of 5
“Social Safe handled everything while I focused on my launch. I was back in my Instagram within 48 hours.”
Talal
Business Owner
Rated 5 out of 5
“They recovered our hijacked Facebook Page and walked us through securing every device afterward.”
Rukon
SME Owner
Rated 5 out of 5
“Priority plan meant constant updates and a clear escalation path. Client launch saved!”
Ali
Agency Director
Start today
Tell us what happened. We will respond within one business hour.
Prefer WhatsApp? Tap the button and you will reach the same analyst team. Email responses include a case ID and secure upload link for evidence.
Security promise
No passwords requested. Evidence stored with encryption and auto-expiry.
What happens after you contact us
- Intake call to confirm ownership evidence and urgency.
- Live updates as we liaise with the platforms.
- Post-success hardening checklist customised to your stack.
Legal: Advance fee RM100 (non-refundable). Success fee payable only on agreed outcome.